| Return Goods Authorization provides you with
the ability to give your customer an authorization to return a product, receive the
returned product into a physical or logical warehouse and to determine when or if a credit
will be issued. Benefits
· Return goods authorizations can be generated and tracked through PRMS.
· Returned
products can be received back into inventory, returned to a vendor, disposed of, or
repaired while tracking the status of the return through disposition movement.
· Satisfies accounting and
receiving dock’s needs.
· The system can
automatically generate a credit memo using RGA, there is no need for re-keying
information.
· Robust restocking fee
setup allows for multiple methods for charging a restocking fee.
Features
· Labels and returned goods authorization document can be generated through PRMS.
· Generation program creates credit memo.
· RGA authorized approval can be flagged in System Control and be
developed through the RGA Authorized User Selection Program.
· Each user can be assigned a level of approval, indicating the total
dollar amount the user is allowed to approve.
· RGA can be tied back to an original order and/or invoice.
· RGA credit/Debit Memo Inquiry allows you to review the status of an
RGA from the time it is entered until it is purged from the system.
· RGA Memo Reports provide a listing of all return authorizations in a
selected status.
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