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Phase 7 - Cut-over Planning

B. Conduct End User Training:
·   3 to 4 weeks of company-wide effort.
·   Conduct end user training using the documented procedures. This will be performed using the consolidate pilot database. 
·   Instruction provided by project team with assistance from SCL.
·   Training database must incorporate tested modifications; enhancements and any data converted via data conversion programs.
·   Organize training by business resource - customer service, inventory control, manufacturing planning, etc.
·   Begin training by conducting an overview class to educate the users about system integration and configuration. Executive management must attend this overview class.
·   Continue training by conducting classes by business resource to educate users concerning their respective job functionality.
·   Complete training by conducting a series of inquiry & reports classes. These classes will provide training for employees who are not directly associated with the execution of the software. This group may consist of executive management, department managers, account managers, salespersons, etc.

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